Executive Coaching

Build stronger leaders and high-performing workplace cultures with emotional intelligence and smart business strategies.

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Testimonials

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Testimonials

Case Studies

The Need

After being passed over for a number of promotions, the client, a manager in the banking industry, couldn’t understand why the company had pigeonholed them in their current role. The client’s limited visibility left them unable to showcase their abilities across the organization. The client wished to both advance their career and be valued and respected for their work and their contributions.

The Results

In order to achieve the client’s objective, Your Choice Coach conducted both a self-assessment and a 360-degree assessment to gain a deeper understanding of their personal brand and of how they were seen by their colleagues.

This deeper understanding formed the base to co-design an action plan. Addressing the gaps between their self-assessment and the 360-degree assessment was essential in helping this banking professional transition to a new role, broadening their visibility across the organization. For this reason, a strategic, stakeholder management plan was created and executed.

One of the main areas of concern was the manager’s communication style. By examining the client’s written, verbal, and nonverbal communication, Your Choice Coach was able to outline areas for improvement. The manager’s improved approach to communicating with team members increased their confidence and expanded their means of self-expression. This, in turn, strengthened the manager’s interpersonal relationships across the organization, creating broader support at various levels within the organization.

The Need

Due to its rapid growth and strong performance, the pharmaceutical company needed to ensure its continued success by promoting promising individuals. Consequently, the client, a medical affairs manager, was promoted to head a team where they began managing their former peers. Although the recently promoted manager was a star performer, their poor communication skills and dismissive behaviours led to a disengaged team.

The manager was excited at the prospect of moving up to a managerial position and needed additional support dealing with the accompanying challenges and responsibilities. They wanted to both earn their colleagues’ respect across the organization and change their personal brand.

After receiving unfavorable feedback from the team, the company wanted to proactively address the manager’s negative behaviors to avoid a toxic work environment.

The Results

To address the various challenges, Your Choice Coach worked closely with the manager to outline an action plan for change. The first step was to utilize a research-based EQ-i 360° assessment and to obtain feedback from colleagues to increase awareness of the manager’s gaps, strengths, and areas to improve.

The results of the EQ-i assessment enabled the manager to gain clarity and an increased understanding of their gaps. The manager’s communication style was modified to be more collaborative and to incorporate greater respect, regard, and empathy for others. The manager developed the ability to actively listen and to frequently engage direct reports.

As a result of coaching from Your Choice Coach, an action plan was created, and the manager learned how to create a safe environment for others to share their opinions comfortably and engage in healthy debates as part of the team’s decision-making process.

The Need

The company wanted to take a proactive approach to strengthening its workplace culture. It had run an employee culture survey but lacked the internal resources to interpret and analyze the data. With distributed teams working in different regions, it needed the best way to align its people strategy and shared purpose across the organization.

Our Approach

Your Choice Coach helped uncover hidden gaps across the company’s culture. We ran focus groups and interviews throughout the organization, interpreted the data, and identified themes that showed which direction to take. We then met with senior leaders to help key stakeholders make the case for the resources needed to support the roadmap.

The Results

We created a process to develop a roadmap that prioritized activities and resources. We designed a learning journey around key topics to close the gaps we had identified and set metrics to keep the organization accountable. A culture council built lasting momentum to keep employees engaged and aligned with the strategy.

The Need

A global media company wanted to strengthen its workplace culture but was not sure where to start. It saw the value of a roadmap to outline the journey and align execution, communication, and priorities across the organization. It called Your Choice Coach to be its culture and team engagement partner.

Our Approach

Our first objective was to understand the company’s current culture and its readiness for change. We helped the company identify key employee groups whose experiences needed to be heard companywide and helped it develop and interpret an employee culture survey.

The next objective was communicating the company’s culture story. We believe in “HOT” communications: honest, open, and transparent communications shared across an organization. The process we co-created with the media company let it reflect on its gaps, better understand the work ahead, and produce the courageous communications needed. This laid the foundation for the work ahead.

The Results

Culture change is not a one-person job. The media company identified short- and long-term wins that touched every functional group. It created a council to keep the plan alive across the organization, and a learning journey was designed with its learning and development team. Senior leaders understood their roles and responsibilities in the company’s culture journey.

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Why Partner with Your Choice Coach: BENEFITS AND RESULTS

  • We are a client-focused strategic partner from the beginning of the client process and bring best practices to support our clients at each step.

  • Services we provide, like executive coaching, executive development & people-centered leadership, to name a few, are customized to each client. During each phase, we empower our client team to own, voice, and gain buy-in across the organization on an ongoing basis.

  • During assessment, training, and/or strategy, Your Choice Coach works with our clients to understand the organization’s readiness for culture change and partners with them to provide a comprehensive and compelling approach to meet their needs and achieve results.

  • Your Choice Coach is a firm focused on business strategy, training facilitation, and executive coaching for small to medium-sized businesses. We’ve helped numerous business owners regain their focus, accountability, and clarity in order to overcome the obstacles that impede growth.

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